Employment History
Loan Originator
Cardinal Financial, Charlotte, NC (REMOTE)
09/2020 - 08/2023
Keeping up to date with ever-changing loan guidelines for the
hundreds of products offered Utilizing Octane, Cardinal Financial's
exclusive mortgage system, to provide valuable frontend insights to
our Software Engineering team, assisting in the enhancement of
system functionalities.
Providing comprehensive education to colleagues concerning
guidelines and computer operations.
Playing a pivotal role in the training of new hires, ensuring their
adept utilization of Octane Loans featuring a Loan Originator
Assistant (LOA) exhibit a
25% higher likelihood of successful funding.
Spearheading initial outreach to potential borrowers, positioning as
the primary source for active business within the organization
Skillfully negotiating deals with potential borrowers, fostering
mutually beneficial agreements to meet individual financial
objectives
Upholding a deep understanding of specialized loan legislations,
enabling confident responses to customer inquiries and concerns.
Sales Associate
Cellular Sales - Verizon, Silver Spring, MD
09/2019 - 05/2020
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Remaining current with the latest advancements in cellular
technologies to provide informed assistance.
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Employing tact and clarity to elucidate each product feature to
customers, ensuring a comprehensive understanding.
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Expertly diagnosing customers' phone errors and, when needed,
executing hardware adjustments.